Legal
Refund Policy
Last Updated: May 27, 2026
This Refund Policy explains the situations in which refunds may be considered for services or purchases related to Ultra Player.
Eligible Refund Requests
Refund requests may be considered in cases including:
- Duplicate payments
- Accidental billing errors
- Technical issues preventing activation where support is unable to resolve the issue
Non-Refundable Situations
Refunds may not be provided for:
- User configuration or compatibility issues outside our control
- Third-party service interruptions
- Issues related to external playlists or media sources
- User dissatisfaction unrelated to technical functionality
Third-Party Content Disclaimer
Ultra Player does not provide or control media content, channels, or playlists.
Refunds will not be issued for problems related to third-party media providers or unauthorized content sources.
Refund Processing
Approved refunds will be processed through the original payment method whenever possible.
Processing times may vary depending on banks or payment providers.
Changes to This Policy
We may update this Refund Policy at any time. Updated versions will be posted on this page.
Contact Us
For refund-related inquiries, please contact us through the contact form available on our website.
Website: ultraiptvplayer.live
Organization Information
Organization Name: Shiv Kripa
Organization Address:
No.9, DARSHAN SINGH, BASANTPURA,
BHAGRANA PATIALA, Punjab 140401
India
Name: Mohd Suaib